FAQ

Welcome Back!

The McMichael Canadian Art Collection is currently open.

The safety of our visitors and staff remains our top priority. We encourage the use of face masks during your visit; however, masks are not required to visit the McMichael. We ask all visitors to respect the masking decisions of others. Thank you for helping to keep the McMichael a safe and welcoming place to visit.

Enjoy FREE admission on Family Sundays —the third Sunday of every month—through October.

School groups, corporate meetings, and group tours may still be booked five days a week. Please contact the appropriate department to inquire about availability.

We are also excited to announce the reopening of the McMichael Café as the newly launched CABIN. For more information, please visit our Food and Drink page.

Book your tickets today!

McMichael Visitor Vaccination Policy

In accordance with the Reopening Ontario Act, as of March 21, 2022, visitors to the McMichael, including those who visit the Gallery Shop, CABIN, or attend events at the McMichael, are no longer required to wear a mask or to produce proof of vaccination upon entry. Visitors are encouraged to wear a mask, if desired, and we ask all visitors to respect the masking decisions of others. Thank you for helping to keep the McMichael a safe and welcoming place to visit by respecting the mask choices of others.

General Visitor Guidelines & FAQs

The safety and health of our visitors, volunteers and staff remain our top priority. When the McMichael is open, please be aware of the following:

  • Please refrain from visiting the McMichael if you feel unwell or suspect that you have come into contact with an individual showing symptoms of COVID-19. Click here for more information from the Government of Ontario’s self-assessment page.
  • Masks and proof of vaccinatino are no longer required to visit the McMichael. Visitors are encouraged to wear a mask, if desired, and we ask all visitors to respect the masking decisions of others.
  • We encourage all visitors, including members, to books tickets in advance Online. Tickets are good for any time on the day of your visit. Walk up tickets are also available from the front desk.
  • All visitors must sanitize their hands upon entering the Gallery. Sanitation Stations are located throughout the building.
  • We kindly request that visitors follow all posted safety guidelines and the instructions of McMichael staff members.
  • McMichael guides and staff may at times need to limit the number of visitors in certain spaces, including all galleries, the Founders’ Lounge, Gallery Shop and elevators. We thank you for your patience and understanding if you are asked to wait.
  • When the McMichael is open, the cloakroom is currently in use and lockers are available.
The McMichael Canadian Art Collection is now open in accordance with the province’s plan to safely reopen Ontario. Book Admission Tickets today!

Unfortunately, admission tickets are not transferrable or refundable.

  • McMichael staff continue to sanitize public spaces on an enhanced cleaning schedule.
  • Visitors are encouraged to make use of hand sanitation stations positioned around the Gallery.
  • Transactions and payments will be touchless/contactless. Payment by debit or credit is strongly preferred.
  • All drinking fountains will be available for use. Personal water bottles may be consumed outside of Gallery spaces.

The safety of our visitors and team members are top priority. We encourage the use of face masks during your visit; however, masks are not required to visit the McMichael. We ask all visitors to respect the masking decision of others.

We strongly encourage all visitors to leave valuables and large personal items at home or in their car upon visiting, as items larger than 45 x 40 x 15 cm (18 x 16 x 6 in.) are not permitted in the galleries. The cloakroom is in use with limited capacity. Lockers are available.

We are excited to announce the reopening of the McMichael Café as the newly launched CABIN.

For more information, please visit our Food and Drink page.

The Gallery Shop is now open! Our online eShop is also open.

Complimentary or reciprocal tickets can be booked by selecting “Public Guest Pass” as your ticket type. Upon arrival at the Gallery, please present your pass or reciprocal membership card (plus ID).

When the gallery is open, we are only accepting the Attractions Ontario coupon. The discount offered through this coupon is not available online, but it can be redeemed by calling the gallery at 905.893.1121, or sending us an email at info@mcmichael.com.

Frontline workers receive free parking ($7 value) to visit the grounds and trails seven days a week. This offer applies to residents of Ontario who are doctors, nurses, hospital employees, paramedics, police officers, firefighters, grocery store workers, mass transit employees, retirement and long-term care workers, social services, emergency shelter staff, sanitation and waste management employees, and others. Please show work ID at the parking booth when visiting the McMichael. On behalf of everyone at the McMichael, thank you for your hard work and dedication to keeping our community safe.

The McMichael offers free General Admission to Indigenous Peoples, including First Nations, Inuit and Métis.

Parking & Grounds

The grounds and trails are open seven days a week. Outdoor public washrooms are open during gallery hours. Please note that parking along En Plein Air Drive, a fire route, is not permitted and vehicles are subject to ticketing by the city. We appreciate your understanding. 

For more information on outdoor groups and gatherings including use of the picnic shelter, please contact Angela Poletto, Manager of Sales and Community Engagement.

Membership

Your support as a McMichael Member has been invaluable during the past two years. If you need any assistance regarding the status or benefits of your membership, please contact Daniela Casas by email. We are always happy to hear from you.

Your membership helps support everything we do. Memberships can be purchased online and come with a range of benefits. Inquire today!

McMichael Members are welcome to bring guests using their Guest Passes. Member Plus holders are also welcome to bring a guest. When booking tickets online, simply select McMichael Guest Pass for your guest. Guest Passes must be collected by admissions staff at the front desk upon arrival.

Programs & Events

All currently scheduled virtual public programs, including online art classes and virtual tours will continue as planned in an online format. View upcoming virtual and in-person program offerings. Please contact programs@mcmichael.com with any questions.

Please contact Angela PolettoManager of Sales and Community Engagement, for more information.

The McMichael is currently accepting bookings for private events and weddings. All events are subject to public health guidelines at the time of the event, which may change. Please contact Angela Poletto, Manager of Sales and Community Engagement, for more information.

Accessibility

Please direct your inquiries and concerns regarding service or accessibility concerns to our general email.

When the McMichael is open, you are welcome to bring an attendant with you for accessibility reasons and are entitled to a 2-for-1 discount. Simply enter the code ACCESS241 when purchasing admission tickets online for yourself and your attendant.

Permanent seating is available in many of our galleries. The McMichael is also pleased to offer complimentary portable seating to our visitors. Please inquire about portable seating at our Admissions Desk upon check-in. For the safety of our visitors and staff, all portable stools are sanitized frequently.

Other

If you wish to make a donation to the McMichael, please visit this page. For large individual donation inquiries, please contact David McBride, Acting Director of Development.

Please contact our general service email and we will respond as quickly as possible. Thank you for your understanding during this time.

As an Agency of the Government of Ontario, McMichael staff are prohibited from evaluating, authenticating, and appraising art. Please contact an accredited art consultant or a fine art auction house for this service. Unfortunately we are unable to recommend appraisers.

We suggest that you approach an accredited art consultant or a fine art auction house for this service. We cannot provide names of private collectors, and we do not purchase works of art in this manner.