The Opportunity

Reporting to the Manager Guiding and Admissions, the Guide Supervisor is the primary point of contact on site for the Gallery Guides, Admissions staff and parking booth guides. The Supervisor responds to questions from the above staff and handles visitor inquiries and complaints when necessary. The Supervisor has knowledge of daily activities and events taking place at the gallery and debriefs the team accordingly. This position supports the Security Supervisor and is a primary first responder. Hours of work will be approximately 28 hours per week, including shared weekend day/evening shifts.

The successful candidate will have a minimum 3 years Supervisory and/or management experience, with 5 years’ experience in a gallery or museum setting. Knowledge of museum security principals, competency in decision-making and delegating with strong interpersonal and customer service skills is required. A valid First Aid and CPR certification will be required. French language is an asset.

Application process

Those interested in applying to this opportunity are asked to submit their resume with a cover letter to hr at by September 10, 2019.

We thank all candidates for their applications; only those selected for an interview will be contacted. The McMichael Canadian Art Collection supports individuals with disabilities throughout the interview process and those chosen for placement.

The McMichael Canadian Art Collection is an Agency of the Government of Ontario under the Ministry of Tourism, Culture and Sport.