Frequently Asked Questions

Welcome to the McMichael! 

Find the answers to your questions by clicking on the dropdown menus below.

General Visitor Guidelines & FAQs

  • Tickets are available for purchase on-site at the Admissions Desk or can be booked online in advance. Tickets are good for any time on the day of your visit.
  • We kindly request that visitors follow all posted safety guidelines and the instructions of McMichael staff members. McMichael guides and staff may at times need to limit the number of visitors in certain spaces. We thank you for your patience and understanding if you are asked to wait.
  • Masks and proof of vaccination are not required to visit the McMichael at this time. Visitors are welcome to wear a mask, if desired, and we ask all visitors to respect the masking decisions of others.
  • There is a cloakroom and lockers available for use when the Gallery is open. You will be asked to check oversized bags.
  • Dining at CABIN is available on a walk-in basis for lunch, coffee and light bites. The café is a credit and debit-only facility and does not take reservations except for parties of more than 6 people. Please note that restaurant hours may vary due to scheduled events.

Unfortunately, admission tickets are not transferrable or refundable.

We strongly encourage all visitors to leave valuables and large personal items at home or in their car upon visiting, as items larger than 45 x 40 x 15 cm (18 x 16 x 6 in.) are not permitted in the galleries. The cloakroom is in use with limited capacity. Lockers are available.

For more information about the McMichael Café CABIN, please visit our Food and Drink page.

Please note that outside food and beverage may not be consumed in the restaurant. Visitors are welcome to use outdoor benches, picnic tables and the picnic shelter any time of year.

The Gallery Shop is now open! Our online eShop is also open.

Complimentary or reciprocal tickets can be booked by selecting “Public Guest Pass” as your ticket type. Upon arrival at the Gallery, please present your pass or reciprocal membership card (plus ID).

When the gallery is open, we are only accepting the Attractions Ontario coupon. The discount offered through this coupon is not available online, but it can be redeemed by calling the gallery at 905.893.1121, or sending us an email at

The McMichael offers free General Admission to Indigenous Peoples, including First Nations, Inuit and Métis.

Parking & Grounds

The grounds and trails are open seven days a week. Outdoor public washrooms are open during gallery hours. Please note that parking along En Plein Air Drive, a fire route, is not permitted and vehicles are subject to ticketing by the city. We appreciate your understanding. 

For more information on outdoor groups and gatherings including use of the picnic shelter, please contact Angela Poletto, Manager of Sales and Community Engagement.


Your support as a McMichael Member has been invaluable during the past two years. If you need any assistance regarding the status or benefits of your membership, please contact Maria Schmidt by email. We are always happy to hear from you.

Your membership helps support everything we do. Memberships can be purchased online and come with a range of benefits. Inquire today!

McMichael Members are welcome to bring guests using their Guest Passes. Member Plus holders are also welcome to bring a guest. When booking tickets online, simply select McMichael Guest Pass for your guest. Guest Passes must be collected by admissions staff at the front desk upon arrival.

Programs & Events

All currently scheduled virtual public programs, including online art classes and virtual tours will continue as planned in an online format. View upcoming virtual and in-person program offerings. Please contact with any questions.

Please contact Angela PolettoManager of Sales and Community Engagement, for more information.

The McMichael is currently accepting bookings for private events and weddings. All events are subject to public health guidelines at the time of the event, which may change. Please contact Angela Poletto, Manager of Sales and Community Engagement, for more information.


Please direct your inquiries and concerns regarding service or accessibility concerns to our general email.

When the McMichael is open, you are welcome to bring an attendant with you for accessibility reasons and are entitled to a 2-for-1 discount. Simply enter the code ACCESS241 when purchasing admission tickets online for yourself and your attendant.

Permanent seating is available in many of our galleries. The McMichael is also pleased to offer complimentary portable seating to our visitors. Please inquire about portable seating at our Admissions Desk upon check-in. For the safety of our visitors and staff, all portable stools are sanitized frequently.

Admission is free for attendants who accompany a person with a disability. The gallery also allows admission into the building for trained guide or service animals accompanying a person who requires special assistance.


If you wish to make a donation to the McMichael, please visit this page. For large individual donation inquiries, please contact Colm Burrows, by email.

Please contact our general service email and we will respond as quickly as possible. Thank you for your understanding during this time.

As an Agency of the Government of Ontario, McMichael staff are prohibited from evaluating, authenticating, and appraising art. Please contact an accredited art consultant or a fine art auction house for this service. Unfortunately we are unable to recommend appraisers.

We suggest that you approach an accredited art consultant or a fine art auction house for this service. We cannot provide names of private collectors, and we do not purchase works of art in this manner.